OUR COMPANY

One Call Claims was founded by Kelly Smoot out of 35 years of insurance claims experience. His vision was to take the experience that he gained in the insurance claims industry that he loves and make One Call Claims even better through managing, training, developing and always doing what is right for the carrier, the insured and the adjuster. In 2013 One Call Claims merged with One Source adjusting and gained through that acquisition an incredible partnership and team to carry out that vision. The management team has well over 100 years carrier, claims management and construction experience. We know what it takes to make partnerships work both on the carrier and adjuster level.

Executive Management Team

KellySmoot
Kelly Smoot - CEO

Kelly Smoot is CEO for One Call Claims. Kelly began his career more than 35 years ago with Crawford & Co. catastrophe team working as an adjuster. Kelly then joined Walter Pilot as one of the original adjusters with Pilot & Associates, and in his span of 16 years was involved in every major catastrophe from hurricanes, earthquakes, fires and hailstorms. He was also able to hone skills on special projects and was promoted to high level management roles. After leaving Pilot, Kelly joined Pacesetter in 2010 due to his vast experience in the industry, Kelly co-founded One Call Claims. Kelly's success has been based on two philosophies. Do what is right and never over commit.

KristiSmoot
Kristi Smoot - CMO

Kristi Smoot is CMO of One Call Claims. Kristi brings over 24 years of construction and claims adjusting experience to the management team. Kristi began her career in the insurance industry selling premium financing to insurance agents. She then took her love of construction and became a licensed general contractor specializing in speculative and custom home building. When the building market took a turn in the 90's she was able to take her extensive knowledge of construction and begin to hone her skills at insurance adjusting. Kristi's passion for sales, insurance claims and professionalism has contributed to the success as a co-founder of One Call Claims.

RobertEvans
Robert Evans - President

Robert Evans is the President of One Call Claims. Robert brings over 20 years in the IT industry and 12 years in the insurance claims field. Robert's extensive entrepreneurial background has exposed him to a variety of financial, operational and customer service environments that are perfect for the One Call Claims management team. Robert founded OneSource adjusting in 2009 and merged with One Call Claims in 2013. Robert's extensive financial as well as operational expertise is a true asset to One Call Claims and he is committed to excellence in service on behalf of our customers and shareholders.

RogerMullins
Roger Mullins - Chairman of the Board

Roger Mullins is Chairman of the Board for One Call Claims. Roger holds an MBA from the University of Notre Dame and is currently Board Chairman and Owner of Insurance Service Brands, Mullins Enterprises, and Legacy Restoration. He is also a Board member of Outdoor Living Brands, and international franchise company. Roger served as CEO and Owner of ITEL Laboratories until 2008. With his extensive business experience he has a keen understanding of the people, systems, and processes necessary for One Call Claims to efficiently deliver high quality service and professionalism to insurance companies.

Richard Whitehurst
Richard Whitehurst - CFO

Richard Whitehurst is CFO for One Call Claims. After earning his Electrical Engineering degree at LSU and his MBA at Georgia State University, he began his career at PricewaterhouseCoopers. He went on to become a merger & acquisition specialist at Coca Cola and later a partner at National Capital before founding his own company, a wireless ISP, in 2005. After a successful run and sale of that company and a subsequent stint as CFO of an industrial Ethernet company that he helped grow and sell, Richard was hooked on building bussinesses. And so he found his new home with One Call Claims.

MarkGuedri
Mark Guedri - Board Member

Mr. Guedri is an award winning entrepreneur with one of his businesses being named Business of the Year in Virginia by the U.S. Department of Commerce. He has founded and successfully sold several businesses over the span of his distinguished career and he understands the challenges of managing a high growth company. Mark has extensive investment banking experience and was instrumental in helping One Call Claims with its recent capital raise. Mark lives in Richmond Virginia with his wife Janice.

RobertGantley
Robert Gantley - COO

Robert” Bob” Gantley is the Chief Operating Officer for One Call Claims. After earning his BA degree from Harvard University, Bob began his career in claims with Allstate Insurance Company. He has held numerous management positions throughout his career. Bob was the Senior Claim Vice President with Bankers Insurance Company and Cypress Property and Casualty Insurance Company. Additionally, Bob also held the position of Chief Operating Officer with Insurance Management Solutions Group, Edison Insurance Group and Maison Insurance Company and has more than 3 decades of leadership experience in the planning, forecasting and management of daily attritional claims and catastrophic claim events.

KellySmoot
Kelly Smoot - CEO

Kelly Smoot is CEO for One Call Claims. Kelly began his career more than 35 years ago with Crawford & Co. catastrophe team working as an adjuster. Kelly then joined Walter Pilot as one of the original adjusters with Pilot & Associates, and in his span of 16 years was involved in every major catastrophe from hurricanes, earthquakes, fires and hailstorms. He was also able to hone skills on special projects and was promoted to high level management roles. After leaving Pilot, Kelly joined Pacesetter in 2010 due to his vast experience in the industry, Kelly co-founded One Call Claims. Kelly's success has been based on two philosophies. Do what is right and never over commit.

RobertEvans
Robert Evans - President

Robert Evans is the President of One Call Claims. Robert brings over 20 years in the IT industry and 12 years in the insurance claims field. Robert's extensive entrepreneurial background has exposed him to a variety of financial, operational and customer service environments that are perfect for the One Call Claims management team. Robert founded OneSource adjusting in 2009 and merged with One Call Claims in 2013. Robert's extensive financial as well as operational expertise is a true asset to One Call Claims and he is committed to excellence in service on behalf of our customers and shareholders.

KristiSmoot
Kristi Smoot - CMO

Kristi Smoot is COO/CMO of One Call Claims. Kristi brings over 24 years of construction and claims adjusting experience to the management team. Kristi began her career in the insurance industry selling premium financing to insurance agents. She then took her love of construction and became a licensed general contractor specializing in speculative and custom home building. When the building market took a turn in the 90's she was able to take her extensive knowledge of construction and begin to hone her skills at insurance adjusting. Kristi's passion for sales, insurance claims and professionalism has contributed to the success as a co-founder of One Call Claims.

Richard Whitehurst
Richard Whitehurst - CFO

Richard Whitehurst is CFO for One Call Claims. After earning his Electrical Engineering degree at LSU and his MBA at Georgia State University, he began his career at PricewaterhouseCoopers. He went on to become a merger & acquisition specialist at Coca Cola and later a partner at National Capital before founding his own company, a wireless ISP, in 2005. After a successful run and sale of that company and a subsequent stint as CFO of an industrial Ethernet company that he helped grow and sell, Richard was hooked on building bussinesses. And so he found his new home with One Call Claims.

RobertGantley
Robert Gantley - COO

Robert” Bob” Gantley is the Chief Operating Officer for One Call Claims. After earning his BA degree from Harvard University, Bob began his career in claims with Allstate Insurance Company. He has held numerous management positions throughout his career. Bob was the Senior Claim Vice President with Bankers Insurance Company and Cypress Property and Casualty Insurance Company. Additionally, Bob also held the position of Chief Operating Officer with Insurance Management Solutions Group, Edison Insurance Group and Maison Insurance Company and has more than 3 decades of leadership experience in the planning, forecasting and management of daily attritional claims and catastrophic claim events.

RogerMullins
Roger Mullins - Chairman of the Board

Roger Mullins is Chairman of the Board for One Call Claims. Roger holds an MBA from the University of Notre Dame and is currently Board Chairman and Owner of Insurance Service Brands, Mullins Enterprises, and Legacy Restoration. He is also a Board member of Outdoor Living Brands, and international franchise company. Roger served as CEO and Owner of ITEL Laboratories until 2008. With his extensive business experience he has a keen understanding of the people, systems, and processes necessary for One Call Claims to efficiently deliver high quality service and professionalism to insurance companies.

MarkGuedri
Mark Guedri - Board Member

Mr. Guedri is an award winning entrepreneur with one of his businesses being named Business of the Year in Virginia by the U.S. Department of Commerce. He has founded and successfully sold several businesses over the span of his distinguished career and he understands the challenges of managing a high growth company. Mark has extensive investment banking experience and was instrumental in helping One Call Claims with its recent capital raise. Mark lives in Richmond Virginia with his wife Janice.