One Call Claims was founded by Kelly Smoot out of 35 years of insurance claims experience. His vision was to take the experience that he gained in the insurance claims industry that he loves and make One Call Claims even better through managing, training, developing and always doing what is right for the carrier, the insured and the adjuster. In 2013 One Call Claims merged with One Source adjusting and gained through that acquisition an incredible partnership and team to carry out that vision. The management team has well over 100 years carrier, claims management and construction experience. We know what it takes to make partnerships work both on the carrier and adjuster level.
One Call Claims is an insurance outsourcing company who works closely with specific insurance carriers to match their need for adjusters with our roster of high quality, certified independent and dedicated adjusters. One Call Claims prides itself on being a trusted business partner to our clients. One Call Claims leverages a powerful blend of best-proven industry practices and leading standards, profound technical skills and extensive hands-on experience to meet the toughest challenges that our clients face in today’s market.
When you outsource to One Call Claims, you are not just assigning claims to an IA firm, you are entrusting your customer service reputation to a company that recognizes the need to provide seamless customer service while delivering a quality technical product that our clients deserve. We know how difficult it is to gain a customer and we are committed to keeping them!